Feedback widget
“Let me save my roadmap filters.”
The feedback loop for B2B product teams
Stop collecting feedback.Start closing the loop.
One lightweight widget captures the ask. One decision-ready inbox turns scattered requests into a backlog. One public roadmap shows customers what happened next.
Anonymous by defaultOriginal asks preservedPublic status updates
PM triage
Merge into a canonical feature without losing the original ask.
Roadmap
NowSaved views
You asked.
We built it.
A feedback system, not another feedback board
The customer story stays attached to the product decision.
OpenRoadmap keeps the raw voice, the planning signal, and the public outcome connected from first ask to shipped update.
01
For your visitors
Make the ask easier than leaving.
A tiny launcher opens in place. Visitors can submit anonymously in seconds, while identified customers can bring useful account context with them.
- No login wall by default
- Optional email and customer identity
- Page context captured with the request
Illustrative workflow
“Let me filter the roadmap.”
“Remember my saved view.”
“Keep filters between visits.”
Canonical featureSaved roadmap views
3 original requests attached
02
For your product team
Turn repeated asks into one decision.
Triage the inbox, merge related submissions into canonical features, and preserve every original request. Votes and context stay attached to the work.
- Raw feedback is never erased by a merge
- One feature collects the full signal
- Now / Next / Later keeps planning legible
03
For customers again
Give every decision a visible outcome.
Publish status to a branded portal. Customers can browse, vote, and follow. When the work ships, followers get the update instead of finding a dead end.
- Public roadmap with real product status
- Voting and following without the black hole
- Acknowledgement and status emails
Saved roadmap viewsShipped
You asked for saved filters. The update is now live.
View on the public portal →One loop. Three people who feel the difference.
Feedback becomes useful when it comes back around.
Say it in their own words.
A short, in-context path that does not demand an account before listening.
See the signal, not the pile.
Move from submissions to canonical features without disconnecting the evidence.
Know what happened next.
Follow real status on a public portal and hear when the thing they asked for ships.
Replace the feedback black hole
From scattered input to a visible product promise.
The usual processWith OpenRoadmap
Requests live across forms, chats, and inboxes.One PM inbox keeps the original voice and context.
Duplicate asks become duplicate backlog items.Related submissions roll into one canonical feature.
Customers ask again because status is invisible.A public roadmap makes Now, Next, Later, and Shipped clear.
Shipping ends the internal task.Followers hear when the product changes.
Light on the website. Serious about the loop.
One script tag. That’s the install.
The loader stays at or below 5KB gzip and the UI loads lazily. Shadow DOM isolation keeps your page yours.
≤5KB loaderLazy UIShadow DOMAsync ingest
InstallHTML
<script
async
src="https://cdn.openroadmap.app/widget.js"
data-project="pk_your_project"
></script>The widget calls the public ingestion API—never your database.
Your next customer ask can have an ending.
You asked.
We built it.
Walk through the live demo inbox, move a request into the roadmap, and see the full loop for yourself.